Coaching VUCA

Coaching VUCA

The term VUCA is gaining traction in the coaching world and certainly has application to leader development, church planting and church growth.  In addition, it can aid coaches serving leaders in those arenas. The notion of VUCA was introduced by the U.S. Army War College to describe the more Volatile, Uncertain, Complex and Ambiguous multilateral world which resulted from the end of the Cold War.

The “V” in the VUCA acronym stands for volatility. The challenge is unexpected or unstable and may be of unknown duration, but it’s not necessarily hard to understand; knowledge about it is often available.

The “U” in the VUCA acronym stands for uncertainty.  Despite a lack of other information, the event’s basic cause and effects are known.  Change is possible but not a given.

The “C” in VUCA stands for complexity. The situation has many interconnected parts and variables.  Some information is available or can be predicted, but the volume or nature of it can be overwhelming to process.

The “A” in VUCA stands for ambiguity.  Casual relationships are completely unclear.  No precedents exist; you face “unknown unknowns.”

A month ago I was flying through Istanbul after training leaders in the coaching process and skills in various VUCA regions around the world. Complex factors play a major part in the way they, and we, approach discipleship and leader development. It is important to be mindful of these four elements for leaders who make disciples and plant churches.  Think of the missionary that imports Western approaches to evangelism and you get a sense of the paradox.

For instance, one leader I know is leading a congregation in an agricultural community and another is relocating from the the east coast of the US to plant a multi-ethnic church in the same community. The established congregation is reaching middle class families from primarily European backgrounds. The church plant will deal with a very different socio-economic group of people even through they are relatively close geographically.  It is clear that the approach each leader takes to engage people will be unique; but the more agile the leader to assess and adapt, the more effective they will become. 

VUCA elements of any community/culture, whether India, Turkey or the US are significant and must not be ignored. The chart above provides a simple framework to bring perspective to VUCA.  If you would like to view a brief explanation of the VUCA framework, click “A Framework for Understanding VUCA” (Harvard Business Review article which is referenced in this blog).  

Next week I’ll talk about leader development in a VUCA environment and how to flip the framework to establish agile leaders.  What are some questions you use to help leaders work through the VUCA framework?

Abiding in Christ: how world-class coaches excel

Abiding in Christ: how world-class coaches excel

Most days I start my morning with breakfast on the patio.  We live in an unusual location in So Cal.  Unusual in that we have an unobstructed view of a hill vs. a neighbor peering over our backyard.  If you have been to this part of the world you appreciate how special this “open space” is compared to other parts of the country.  I enjoy getting out before the sun rises to drink-in the cool, morning breeze and reflect on the day ahead.

I’ve been asked by a couple of people lately who have wondered about the self-care/”soul-care” of a coach.  This first came out in India while training leaders in the coaching process who were learning how to catalyze disciple-making movements.  A young woman asked me: “What do you do to take care of yourself?”   At first, I reflected that I’m not sure I do a good job at this.  I’m like most people who stay busy.  Slowing down is a discipline that I’ve yet to master.  But then I thought a bit more and this is what I discovered about myself.

Most mornings over the last 25+ years I’ve gotten my body out the door to exercise e.g. go to the gym, run, mountain-bike, swim or walk.  The majority of those times were on my own except when I ran with the trails with buddies in Phoenix, mountain-bike with my wife or more recently, enjoy a Friday morning walk with my two brothers.  During that early morning routine the Lord settles my soul for the day ahead.  I listen to the Holy Spirit, discern his leading on various topics He brings to my attention and prepare my soul for the day ahead.  Periodically I journal and take a more structured approach but the physical outlet of exercise has been my mainstay.

Listening and discerning what the Holy Spirit is saying, is the most critical skill in coaching (in the research I conducted with Bob Logan & Chuck Ridley we call it “Abiding in Christ”see Developing Coaching Excellence).  In fact, you can do the other eight competencies of coaching and be a very good coach; but you will never be a world-class coach without mastering this skill, based on my experience assessing and training coaches.

The challenge for you is to discover the best practice given your personality.  For me, integrating physical activity and listening to God works.  But for you, it may be a quiet corner at the local Starbucks.  And others, it might be in the midst of serving the poor and disenfranchised.  Enjoying nature is another God-given conduit to connect with Him.

What practices work for you?

I invite your feedback and would love to hear your thoughts below.

 

Humility & Coaching

Humility & Coaching

Coaching demands humility. When you as the coach, humble yourself and are willing to lay aside your agenda for the sake of others e.g for a God-honoring endeavor like disciplemaking and leader-development – amazing things happen. That is the “magic” of coaching!

 

To coach & be coached

To coach & be coached

In 2005 I took a sabbatical. To prepare, I asked a colleague to coach me to take advantage of the opportunity. What I gained from that experience stays with me to this day.

One of the most important learnings I have from that experience is the value of being coached as you coach others. I need to be reminded every 30 days, what if feels like to be on the receiving end of a coaching conversation. Responsibility to set the agenda, anticipation for the appointment and the satisfaction when I realize that our time was well-spent, focusing on the important and not urgent areas of life/ministry.

When I was in Delhi, India recently I met a young Indian by the name of Mushek. He is launching a coaching business called Lead Well with the unique strategy to serve others who seek to do Business as Mission (BAM). That evening he asked me about my vision, where I am headed and how to get there. He coached me!

It was humbling to sit in the seat of the “person being coached” – but worth it! It was refreshing to share my vision and to have someone listen. And to leave with a fresh perspective and actions to take.

Most times I meet with my coach I leave with clarity of vision, practical steps to implement and a new perspective on my situation. Then I’m better able to coach others because I can empathize with them as they sit in my seat. What are the benefits you experience as you are on the receiving end of a coaching relationship?

Barnabas & coaching

Barnabas & coaching

Last week I was in Delhi, India to train leaders in coaching.  Today, I’m reflecting on the view outside my hotel room in Ankara, Turkey, located northwest of Antioch (roughly a 7.5 hour drive), as I prepare for a second round of training with another group.  Antioch was a ministry base for the Apostle Barnabas. One of the things I’ve been pondering lately is the biblical basis for coaching – especially reflecting on Barnabas and his role in apostolic ministry.  It is easy to get caught-up in the techniques, process and skills of coaching; but lose sight of the “why”.

Here are a few ponderings on biblical passages relating to coaching:

  • “…don’t ever forget that it is best to listen much, speak little, and not become angry;” James 1:19 – Listening
  • “Timely advice is lovely, like golden apples in a silver basket.” Proverbs 25:11 – Speaking
  • “When you obey me you are living in my love, just as I obey my Father and live in his love.” John 15:10 – Obeying (all references from the TLB translation)

I like to refer to these as a three-legged stool for coaching: Abiding (obeying) – Listening (for self discovery) – Speaking (when necessary).  This simplifies the correlation between the foundational competencies of coaching.  Obedience leads to listening, listening leads to powerful questions, and powerful questions can lead to speaking.

You probably have your favorite passages. What verses do you practice as a basis for coaching? Please share your thoughts and together, let’s create a firm biblical foundation for those we train to practice the “ministry of Barnabas”.

Until next week – Coach on!

The power of coaching

The power of coaching

I’ve been reflecting on a theological basis for coaching. From observing Jesus, I’ve arrived at three reasons why Jesus used a coach approach to disciplemaking & leader development. One disclaimer – He had the distinct advantage of divine insight, knowing when to be the expert vs. when to practice listening and asking questions to gain traction on the path to self-discovery; so our results might vary.

Here are three reasons why Jesus used a coach approach.

  • Reason #1 – Identity: Jesus coached people to discover for themselves who He was (Mark 8:29).
  • Reason #2 – Being: Jesus coached people to discover who they were in relationship to him (John 15:4).
  • Reason #3 – Doing: Jesus helped people discover how to lead like him (Matthew 16:24).

Regardless of who I am coaching I am likely to address one or more of these issues in most coaching conversations. Working with a leader through transition, he processed his responses to #2 and #3 in regards to the opportunities in front of him. The reflections that he was empowered to make through a coach approach helped him transition well into his next season of ministry. This week, as you coach new disciples or develop leaders, see which of the three areas you find yourself coaching in most frequently.

Here are three questions you can use:

  • What is Jesus teaching you about Himself? – Identity
  • What is Jesus teaching you about yourself? – Being
  • What is Jesus asking you to do? – Doing

What questions have you used to coach people through one of these issues – Identity, Being Doing?

Please comment below, I’d love to hear your experience.

I am entering the social media community and the 21st. Century. I am in India (5.6.16-5.14.16) & Turkey (5.15.16-5.21.16) to conduct coach training workshops. Please “Friend me” on Facebook or “Follow me” on Twitter to receive updates along the way.

Have a wonderful week!

How do you celebrate?

How do you celebrate?

Celebration is an underutilized resource in most coach relationships. What I mean is, when a leader meets a milestone, accomplishes something extraordinary or overcomes a barrier – it is easy to miss the opportunity to celebrate. Celebration comes in many forms, however, what I have learned is that it is not necessarily the method of celebration that matters but rather the heart behind such recognition. In other words, it must be MEANINGFUL!  Let me share a story.

As you might imagine from the photo above, this month I celebrated my son’s Joel recent college decision. One of our favorite forms of celebration is an early Friday afternoon pizza at our favorite restaurant. This is not unusual for us.

For the last couple of years I’ve been taking Joel to pizza about once a month. These are special times for us to check-in, discuss issues of the heart, and to explore future direction. Of course, I can’t help myself and these conversations morph into coach-like conversations that focus on issues that have propelled Joel forward. Oh how I look forward to these times with my son!

When mentoring coaches I help them see the value of celebration by asking the following questions:

  • What does meaningful celebration look like for you?
  • When was the last time you celebrated?
  • How did you celebrate?
  • How do you help people you coach celebrate?
  • What are some of the ways people you coach like to celebrate?

What kinds of things have you helped leaders celebrate?

Please comment below, I’d love to hear your experience.

I am entering the social media community and the 21st. Century.  In May I will be traveling to India & Turkey to conduct coach training workshops.  Please “Friend me” on Facebook or “Follow me” on Twitter to receive updates along the way.

Have a wonderful week!

Rule of Thirds?

Rule of Thirds?

You’ve probably heard about the rule of thirds as it relates to art and photography.  Recently though, people have been talking about a rule of thirds as it pertains to personal and professional development.  This was reinforced as I completed a year-long training process with a network of church planting coaches this month.

These are outstanding leaders in their own right. Over the course of the training process participants were asked to engage in various learning environments including webinars, workshops, triads, etc. As you might expect, when life got in the way the urgent took precedent over the important and people were forced to choose. What I found was that 2/3 of the participants were able to complete the training.

The insight I’ve learned from training various groups over the last 25+ years is that there seems to be three distinct levels of engagement from individuals you train.

  • Group #1 were “All in!” They surpassed expectations. About 1/3 of the group I trained were these high achievers.
  • Group #2 were “Right on!” They met expectations. Another 1/3 engaged in the process and finished well.
  • Group #3 were “Not yet!” They under-performed. This final 1/3, did not engage at the level of the first two, were inconsistent or failed to complete the process e.g. the timing for them was off.

It is important to have realistic expectations when training leaders. What is your experience like? When you objectively assess your training results, what percentage are in Group #1, Group #2 and Group #3?

Please comment below, I’d love to hear your experience.

I am entering the FB community and the 21st. Century.  In May I will be traveling to India & Turkey to conduct coach training workshops.  Please “Friend me” on Facebook to receive updates along the way.

Have a wonderful week!

InFocus site launch

InFocus site launch

I’m as happy as a pig in mud!  I mentioned that I was working on the new InFocus website.  Today you get a preview – click on www.infocusnet.org.

I was thinking back the other day.  When I was 18 years old, I traveled to London, England to explore the possibility of playing soccer (“football”) and going to college.  What I discovered about the player developmental system with the top flight Arsenal Football Club, influenced me for the rest of my life. The club was organized around player development so there were players ready in the wings when injuries occurred, a footballer retired or was disciplined.

One afternoon, I was given the opportunity to train with the Arsenal youth team. Every player was outstanding, had been assessed and placed with a group of boys of similar talent with the intent of taking their game to the next level. The fortunate few were given opportunities to serve an apprenticeship where they learned the game of football from seasoned professionals. They started out cleaning boots for the established players and for a select talent, allowed to progress to train with the reserves until they proved they had the skills to advance.

That model has served me well in ministry. As the product of a Christian home, a vibrant church and multiple people who have invested in me; I have experienced the power of coaching, the necessity of training and the catalytic influence of exceptional leaders in my life. Out of this crucible the vision for InFocus was birthed.

The passion to help people far from God discover who they are and what they are called to do, burns at the core of InFocus. The purpose why I coach, train and consult is so that more and better disciples, leaders and churches are multiplied. I hope you enjoy the new look and feel to the site.

I am entering the FB community and the 21st. Century.  In May I will be traveling to India & Turkey to conduct coach training workshops.  Please “Friend me” on Facebook to receive updates along the way.

Have a wonderful week!

Problem Solving & Decision Making Profile

Last week I mentioned that the www.infocusnet.org website is being redesigned.  We are in the last stages and the site will be up and running this month.  I’m excited to have a fresh look and hope you have a chance to check it out when it goes live!

Every once in a while we are presented with excellent options forcing a difficult choice.  Some decisions have significant ramifications while others don’t compare.  Let me illustrate.
I have two teenagers.  Joel is a senior approaching graduation and Zoe is a junior. For the last several years we have been discussing what each envisions for their future beyond high school.  In November 2015 Joel was accepted by school “X” and last week was accepted by school “Y”.
I won’t get into the granular issues but Joel is using a simple decision-making tree exercise along with on-campus visits to make his decision.  That exercise is helping him look at the facts, prioritize his issues and make an informed decision.
Not all problems are created equal.  However, the skills required for problem-solving & decision-making are consistent.  See if the Problem Solving & Decision Making Profile help you as you coach leaders in this vital area.

This instrument provides a highly structured process through which to look at the whole topic of problem solving. The subject is therefore broken down into individual competency categories as follows:

  • Critical thinking
  • Data gathering and processing
  • Tool selection methods
  • Alternative weighing ability
  • Lateral conceptualization
  • Perception and judgement
  • Risk assessment skills

Participants plot their scores onto a histogram chart for each category. This quickly shows where efforts to improve should be concentrated in the future. Detailed interpretation notes are included for each category, including improvement actions for low scorers.